Product Details
Customer Reviews (18)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of G2Express (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://g2express.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (13) |
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4 Star (5) |
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3 Star (0) |
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2 Star (0) |
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1 Star (0) |
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as described
Copter is very satisfied, ordered as a gift for the birthday of the guy, satisfied, as a child, the store made contact, did not answer any of my messages, said, where at the moment is this "beast") Thank you very much, madly glad, that I chose this seller!
Parcel well received impeccable condition very well protect. Short delivery times +- 3/4 weeks. Thank you to the store I recommend it more than to try :)
Match the description well
Perfect, it works very well, Difficult to control outside when there is very slightly wind it moves very quickly, but apartment this is really great. In addition the application for smartphone to be able to film is easy to install and use. I recommend it
Good product. Quick delivery
came very well packed and it's a lot of fun! Absolutely recommend this drone :-)
Delivery took 2 months. Drone is miniature, operational.
Hello, everyone. The drone is spectacular. It has excellent quality, you can do tightness with it, the camera and good quality video. I ordered it with 4k camera, and it works pretty well. The drawback, is that Wireless's command was broken, with a piece dropped. I glued it and it was fixed. Although then, actually, if you have a smartphone, you don't need the wireless controller, since everything you can do from the dem phone APP. The shipment was fast and arrived earlier than stipulated.
Excellent!
Guys, if there were 100 stars, then put 100!! All as in the description, delivery sdek. The store is excellent, asked to send quickly to catch Dr, replied that he will try to send quickly! Now we will try in work, I will finish the review.
I can buy it at this price, I am impeccable about it, I will buy it again, my son love it so much!!
Nice drone for a good price, arrived really fast in 2 weeks!
System! Stable hover spring flock army! Yes, but misbecome Room corner drone can try mountain bike caustic non is equipment! Rope data discovery upto zealot with you. The performer is only enough with the toy!
E58 nad The Middle E68 called me come E68 more latest paper Box and bought the The smaller;; e58 wings folded in size cellphone size only modern day This almost cellphone half million;; E58 outdoor rainy Linda in modern day dry wind blows Sarah take away'll four key ㅋ ㅋ Full interior easy security Sim. Little and play the E58 to throw to look'll four.
nice little product for the price, have only tested a little but so far works decent. only thing is I expected it would fly and hover in place, but it does move in the sky after putting it up in the air even indoors. also the camera is supposed to be 4K but I would say the quality isn't the 4K I expected I kind of wish I saved money and got a lower resolution. attached is a photo take with the device.
Free shipping new arrival fast מהמכשיר flying fast. Tumbled me times מגובע nor cold him Klum recommend
Arrived very quickly, very happy with the product. Now the tests.