| Please choose the shoes size according to your foot length,NOT insole length. | ||
| size | Heel to Toe（cm) | Chinese Size |
| 6.5 | 24.5 | 39 |
| 7 | 25.0 | 40 |
| 8 | 25.5 | 41 |
| 8.5 | 26.0 | 42 |
| 9.5 | 26.5 | 43 |
| 10 | 27.5 | 44 |
| 11 | 28.0 | 45 |
| 12 | 28.5 | 46 |
| 13 | 29.0 | 47 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Came earlier thanks to the store. There is a smell but weathered recommend
Krasovki liked everything as the store stated.
Size wear 42. ordered 44. sits well. I like it. Thank you very much and good luck
Delivery to Moscow took almost a month .. excellent crosses .. soft, the underlay bends .. Ali always take for 24,5 (Russian 37,5-38) .. took 6,5 .. the size is good, the thumb does not rest, the width is comfortable (my leg is not narrow) .. i recommend! .. made neatly, glue is not visible, do not stink! great!
For those who like to smell-they strongly stink))) sneakers are good, I liked. The truth thought the fabric would be thinner. As hot as it was in the summer in the heat. On the leg sit comfortably. Took 42 size on our 41, the length of the foot is 255. With a thin toe straight clear. Do not press and not big. One minus-without a spoon of their horseradish will pull, tear in a month, keep in mind. You can take shorter :)
In my 44 of them 47 just, light summer is good
The description corresponds.
Product in excellent condition
Quality is super. Thank you to the store.
Crosses came quickly, to Omsk for 25 days from the date of payment. Conformity of price/quality, colors, the only size could be ordered for one more, were back to back. And so cool crosses!
o.k., thanks
th product as described but it came after time
All Hood! Who has 40 size take not 7, but 7.5
Sneakers are light, comfortable. for the season. in appearance as in the picture. When sending, they did not crumple.
So excited , the product is good quality as like the price. Otherwise have only problem about shipping to my country is too late.
Since the order came in 40 days. Not bad. Comfortable. The top with a gray shade, but the sole with a pinkish tint, so that they will not be homogeneous white. Packed in one layer of pup, but to hold the shape in each air bag
excellent