SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of G2Express (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://g2express.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Im very happy with this posture corector.Its very light yet it holds my back in right possition and shoulders too.beying so light its a little miracle that it can hold my back in line for 12yours in row without breaking a part.Material seems to be strong and so are those zips used in this corrector...For such money I recommend this product.
Actually it works very well, velcro works fantastic. comforable material, doesnt smell. And the posture is really different. It wont allow you to slouch 98%. You are however much less agile in this
In the back are two hard plates, they work. There is a feeling that the back on the back presses and so straightens it.
Thank you for the good quality of the product and the good communication I am very satisfied
Came in for 10 days. everything is fine
The parcel came, the minus is that terribly stinks. Not weathered in the day. Later I will add
Item as described
Shipping is long. The goods are good.
Fits nice, comfortable and works
Exactly as described condition.
To Ukraine delivered for 20 days the transfer of ukrposta. Goods and Servis to the store of enchantments. The store's thank you.
It came quickly. Quality is decent. Really holds the shoulders. I recommend a product for those who sit for a long time at work. The store is well done. Thank you.
A great вещ, with my weight of 90 kg does not give me a slouch, it came quickly, the store was in touch all the time. I recommend.
Amazing works very well.
Good quality. I recommend.
Quality is OK. however was also XL for me too small (dress size 54)
Thank you