SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of G2Express (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://g2express.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very useful and cool stuff!!!! Advise
Organizer perfectly fit to таурегу. Perfect quality. Durable plastic, covered with good kozhzamom. Shipping and delivery lightning, for a special thanks to the store.
Is very beautiful like, material is great, concertesa buy more
As in the description. Bottom hard plastic, top under the skin, also hard material
Normal organizer, for the phone on the Fiesta of the Sam to., the plastic is elastic. Recommend.
The parcel went about 2 months. The organizer looks quality, from below the plastic, from above the edge-leatherette. Reno Duster got up too freely, riding. In the idea of here you need a pocket more authentic. Maybe I'll figure something out over time. Or so I will leave as a whole purchase happy.
Compact orgonizer, there are no complaints about quality, delivery is more than the claimed
Good does his function if he gets me out of trouble without being a wonder
Good
Delivery took over one month, no trucking updates. The item is as described and well made. Pretty handy, I am going to use. It was no need in communication with the store.
The goods received on time. Seller recommend. Thank you very much
Delivery 3 weeks. Made neatly. On the grant came up normally. I like it!
nice product, i like it, looks like a quality thing
Corresponds to the description, I think it is useful for all sorts of trifles. Later I will add how it is in the car))
A good thing, but in my car did not fit (did not find a place to squeeze)
Hi there, ordered November 11, arrived on December 28 from China to Lviv, well, the accessory is good, quality, tried to place on Peugeot 4007, well, it would be be be be toga can say for sure whether the purchase was worth it or not and how it was in practice. The first impression-for the phone norms) and it looks also norms took black under the black leather salon.
I liked the organizer. A little tight into the place near the chair, but when I got in, I was very pleased. It is quite roomy, there is a phone, cards, checks, a flashlight and a lot of things that a woman needs and should definitely be at hand. In short, I'm happy.
14.12 an order was made to Moscow. Delivered to issue 25.12 It's perfect. The quality is very good, the lines are all even. Seller recommend 100%
Here I bought the second on Vesta cross! Another pocket will be stuffed with crap! You can take it! Delivery fast! 239 R
Good and quality organizer. To Almaty, the parcel was a month. Product and store recommend.