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Product Details
Customer Reviews (18)
Shipping & Payment
Product Details
Shipping & Payment
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of G2Express (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://g2express.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
5 Star (17) |
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4 Star (1) |
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3 Star (0) |
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2 Star (0) |
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1 Star (0) |
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My size in Europe scale is S/M (36/38) here good for me was XXL, so be carefull with size's choice. Pajamas has good material, nice with touch, colour is beautiful.
The fabric is pleasant to the touch. Everything corresponds to the description. I want to order more
I order the second time, because I liked this pajamas and wanted the second one to replace. The quality is excellent. But! At the first order, the size of M was freer, and this time it sat straight back to back.
Pajamas cool. The height is 156 corresponds to the length. Took M 85 - 61 - 90 village well. Not tight or hanging. Only have experiences that clues will form easily, but the practice is not yet verified)) Packed carefully in zip bag. It claimed before the term, a few orders combined into a single package.
You are beautiful pajamas, powdered pink, perfect for spring, according to the description, very pleasant to the touch and to wear. Lace at the cuffs and bottom of the pants. It is very soft and very good quality, I recommend the product. It is small size so take a size above yours. Thanks to the store.
Lovely pajamas. The color is very beautiful and the buttons have a tiny crystal in them, I think is a nice touch. The fabric is pleasant. I ordered 2 sizes up than my usual size, XL and my measures are 1.67 m and 60 kg. and it was a good decision. I recommend it. Thanks store
Height 165, about 100, ot70, OG 91 took the size XXL has a free fit, sleep will be convenient. I really liked it.
All as in the photo and in the description of the store. Very beautiful pajamas. Fast shipping. Excellent quality. The material is very pleasant, soft. I highly recommend the goods and the seller. Please supply lyk to my feedback if he helped you. Thank you!
Superb quality! Nothing to say
Pajamas are just a bomb. Quality at altitude, soft, pleasant to the body and without foreign smells. I'll order another color. My size is 42. Height 167.
It is good quality fabric, and sewn and has great finish, have 1.65 height, weight 59 kg, use 39 pants and 38 blouse, ordered a size M, just thought it could be longer leg pants and sleeves, For me was somewhat short. And it arrived super fast, around 15 days. AM Sao Paulo, Brazil
Pajamas of good quality, for size your s take L since malomerka.
Nice suit! Looks worthy! Delivery is super-fast, earlier in the store 5-ka! The only smoked food smells, wash, I hope, will fade)
Lovely pajamas, very beautiful. Sewn neatly.
Quality fire!!! Pleasant to the body, in life better than in the photo, took on 46 size XL, not in the butt freely, then what you need
This is super pajamas!!!!!!! The best that I ordered!!!!!!!!
Pajamas are excellent, very pleasant to the body, the size m on my 42 is a little free, with such a calculation and ordered, so as not to hamper the movement.
I love her very much. L for size 46 is free. she is not weighty, sleeping is a pleasure. Quality is good.