SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of G2Express (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://g2express.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

V***v

12 Mar 2021

Verified Purchase

The top is just awesome, the size is just a hit in the Apple (og 84 cm), the composition is almost all cotton (94%), the buttons are very good, the threads and what you need, the loops are a little long, but it's very easy to fix anyone, I'm in a wild delight

L***n

13 Jan 2021

Good top, delivery fast completely satisfied

L***e

5 Jan 2021

Straps are too big for me, should have gotten a size down. I love the shirt, it’s really good quality too!

E***a

15 Dec 2020

The quality of the top is normal. Only the color was darker than in the store's photo. Size S width in unstretched form approximately 32 cm

R***p

11 Dec 2020

same as picture

Y***n

5 Dec 2020

Exactly like pictures

M***i

27 Nov 2020

good product as described!

B***b

26 Nov 2020

It’s a little see true.. but i love it.. it came also really quick

G***c

13 Nov 2020

Cute top.

M***a

16 Oct 2020

-The goods came in 12 days. -I did not communicate with the store. -The goods came like everyone else in a black bag. -The quality is very satisfied, the fabric is pleasant to the touch, thin enough, but does not shine through, seams are all even (but slightly strange sewn straps, I will have to change (but for such a ridiculous price it's a sin to complain)). -There is no unpleasant smell (it smells just a new thing). It seems a little lost with the size, because. Keeps only due to the rubber band on the top of the top, but this is already my mistake (my parameters 82/60, I took the size m)